KUALA LUMPUR – February 14, 2017: Despite public perception to the contrary, Puspakom is adamant that is virtually impossible for vehicle owners to bribe their way into passing the agency’s mandatory inspections.
This is in fact the position told to The Mole by key officials with the country’s sole vehicle inspection company.
In backing up this position, Puspakom’s head of operations (liaison) Datuk Ooi Win Juat points out that the involvement of vehicle inspectors in the entire process is in fact limited.
“All our inspection points are fully computerised,” said Ooi during an exclusive tour of an inspection centre in Shah Alam.
An inspector’s main job is to only drive the vehicle throughout the nine-point vehicle inspection lane.
“There is no way our inspectors can manipulate the reading from each inspection as it will be swiftly and directly sent to our main system.
“No one will know the result of an inspection until the result slip is collected at the counter.”
According to Ooi, each of the inspection points will test the conditions of various parts and mechanism of a vehicle.
The tests include checks of the chassis and engine registration number, above-carriage , visible light transmittance rating of windscreen and windows, smoke emissions, tyres alignment and road handling, suspension performance, brake efficiency and imbalance, speedometer’s accuracy and under-carriage visual examination.
All of these checks are done in about 15 minutes.
Those whose vehicles had failed at any inspection point will need to pay a nominal fee in order to re-take the test at that particular inspection point.
“I assure you these tests are designed to detect and filer out any illegal modification or defects of the vehicles,” Ooi pointed out.
His confidence in the effectiveness of the vehicle inspection was primarily because the equipment used by Puspakom are all of international standards.
For example, the equipment used in Puspakom’s brake test inspection point are that of the Holland-based Van Leeuwen Test System B.V.
VL Test Systems has been in business for 55 years and has been supplying its state-of-the-art automobile testing equipment to other international vehicle companies in countries such as United Kingdom, Belgium, Singapore and United Arab Emirates.
Ooi argued that any allegations of corruption against Puspakom personnel could not be true anyway because it is known that there were vehicles which repeatedly failed to pass such as brake test up to 25 times in a row.
“In one case, a vehicle had only passed the test after we advised its owners to install genuine parts,” Ooi said.
Nonetheless, Puspakom chief executive officer Mohamed Shukor Ismail said the public should still lodge the necessary complaints if they think Puspakom personnel have committed any misconduct.
“Our KPI (key performance indicators) are constantly monitored by the JPJ (Road Transport Department), Miros (Malaysian Institute of Road Safety Research) and the Department of Standards.
“They will come and assess Puspakom on a monthly basis and we even have a quarterly meeting with the MACC (Malaysian Anti-Corruption Commission)…so I assure we are constantly kept on our toes,” said Shukor.