PUTRAJAYA — Nov. 29, 2017: The Immigration Department has sent a team to Surabaya to assist Malaysians stranded in Bali following the eruption of Mount Agung a few days ago that led to the cancellation of flights in and out of the airport in Denpasar.
A statement today said the team comprises two officers and two local staff who will manage about 1,400 Malaysians who want to leave Bali through land routes and then leave the country via Juanda International Airport in Surabaya.
The main focus of the team is to provide consular and immigration services. The team will work closely with the Indonesian Directorate General of Immigration, airlines and local authorities.
The Ngurah Rai International Airport in Denpasar has been closed since 7.15 am local time last Monday following the eruption.
The department has also advised Malaysians in Bali to be in constant communication with their families and close friends.
For further information, Malaysians can contact the Malaysian embassy in Jakarta at telephone number +62 215224947 or + 62 8138083036 (24 hours) or send an e-mail to [email protected]
They can also contact the Malaysian honorary consul in Bali at +62 361 973 182 or +62 812 371 540 50 or e-mail to [email protected]. — Bernama