Covid-19: AirAsia reassures its commitment to safety and health

The CEO of AirAsia Malaysia, Riad Asmat, on the scene

Ahirul Ahirudin
Written by Ahirul Ahirudin

KUALA LUMPUR – May 5, 2020: AirAsia today reassured the pubic that it is complying with the latest standard set by all public health authorities in light of it resuming domestic flight since April 29.

“All our aircraft are outfitted with HEPA (High Efficiency Particulate Air) filters that provides hospital grade filtration in the cabin and will undergo thorough routine disinfection,” said AirAsia Malaysia chief executive officer Riad Asmat.

In a video uploaded through Instagram, Riad shared on what passengers will experience and see throughout the flight process should they fly with the airline.

First is body temperature screening at different checkpoints, including boarding gate and arrival checkpoint. Then, the apparent sight of people practicing social distancing at the airport and cabin crews wearing protective equipment including masks and gloves at all times when in flight.

Riad also share that all cabin crew are trained with procedures on how to manage suspected patients or passengers who are unwell when onboard.

“For your information, we will be conducting flight crew temperature check after every shift and conduct three flight briefing on safety and hygiene for all boarding cabin crew to ensure we are consistently following the most up to date advice.

“Until things return to normal, we will do our best to make sure you arrive safe and healthy at your destination.

“Again, we ask that you observe the universally recommended protective precaution measures, including practicing high personal hygiene and wearing your own mask,” said Riad.

Below is the said video, and to recap, AirAsia resumed its scheduled domestic flights in Malaysia on 29 April last week and will be followed by Thailand (1 May), Phillipines (16 May) and Indonesia (7 May), subject to approval by relevant authorities.



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Ahirul Ahirudin

Ahirul Ahirudin