KUALA LUMPUR — June 13, 2016: Celcom Axiata customers in the Klang Valley may experience intermittent service degradation or temporary loss of connectivity due to work to replace network equipment.
The work to be undertaken between 10am and 5pm for four months will start on Friday.
Celcom Axiata will also be placing temporary “Cells on Wheels” (outdoors) and femtocells (indoors) that will serve as a replacement network hub at designated sites to ensure that affected customers will only experience minimal
intermittent service degradation.
In a statement today, Celcom said the exercise is part of the company’s preparation to enhance the network to 4.5G in the near future as well as providing the base layer for future 5G network.
In line with the company’s continuous commitment to providing the best network experience for customers, over 4,600 communication tower sites nationwide will be modernised to the latest 4G technology, equipment and software.
The modernisation schedule will be updated every Friday. For details, visit www.celcom.com.my or contact Celcom Careline at 019-601 1111.
Celcom Axiata also announced its partnership with Ericsson Malaysia Sdn. Bhd. and Huawei Technologies (M) Sdn Bhd. to integrate, deploy and manage its 4G LTE network developments.
Both partners will be servicing Celcom Axiata’s Radio Access Network, leading to further enhancing the customer experience. — Bernama