KUALA LUMPUR — Jan. 14, 2019: AirAsia is upgrading its reservation system this weekend as part of efforts to provide guests with an enhanced online experience.
While this is being done from 2.00 pm on January 19 to 3.00 am on January 20 flight bookings will not be available on the airline’s website, mobile app, sales offices, counters and call centres.
Guests will also not be able to perform self-check in via the Web, mobile app and airport kiosks or manage their bookings until the upgrade is completed, said the airline in a statement today.
All guests flying during this period are strongly advised to check-in online ahead of the upgrading and print out their boarding pass or use the E-Boarding pass where available.
Web and mobile check-ins are available from 14 days prior to departure for all AirAsia and AirAsia X flights. — Bernama