PUTRAJAYA — Jan. 31, 2019: AirAsia has served a notice on Malaysia Airports (Sepang) Sdn. Bhd. (MASSB), a wholly owned subsidiary of Malaysia Airports Holdings Berhad, claiming almost RM480 million in damages for losses incurred from operating at Kuala Lumpur International Airport 2 (klia2).
AirAsia attributed its losses of RM479,781,285 mainly from the loss of customers in the last four years due to disruptions and poor conditions at klia2.
In a statement, the airline said the notice to commence mediation, jointly issued with AirAsia X, stated that MASSB had provided a poor level of service, resulting in losses and damages.
These included cancellations and loss of revenue from multiple runway closures, apron defects, damage to two aircraft due to malfunctions in MASSB’s infrastructure and sensors, a fuel line rupture at klia2 Pier P, Internet outages and loss of customers.
AirAsia and AirAsia X are jointly seeking mediation in accordance with the Malaysian Aviation Commission (Mavcom) Act, which requires the dispute to first be resolved in good faith through mediation.
Under the Act, if mediation fails Mavcom will then arbitrate the dispute.
Both AirAsia and AirAsia X said they hoped to settle the issue amicably and had refrained from filing a counterclaim in court to pursue mediation, as required by the Act. — Bernama